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E-learning:
Banking compliance
Regulatory requirements in the banking sector are becoming increasingly stringent, making ongoing training for teams essential.
To address these challenges, eLearning Studio has designed a comprehensive training programme consisting of 10 e-learning modules dedicated to banking compliance.
Some modules are mandatory and form part of the annual regulatory training programme.
The other modules reinforce staff compliance culture and risk management skills.
Training objectives
This course aims to enable banking sector employees to:
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Understand the main regulatory compliance obligations.
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Identify the risks associated with money laundering, fraud, corruption and financial sanctions.
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Adopt best practices to protect clients' interests and comply with banking secrecy.
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Strengthen their vigilance and responsibility in applying compliance rules on a daily basis.
A certificate can be issued to validate participation in the training.
10 modules for banking staff
With a total duration of approximately 8 hours, this training course has been designed to provide each employee with essential knowledge in the area of banking compliance. In an environment marked by tighter regulations and increased vigilance on the part of the authorities, understanding the risks associated with money laundering, fraud, corruption and financial sanctions is essential.
By completing these modules, each employee develops their ability to identify risky situations, adopt best practices and actively contribute to protecting customers and the reputation of their institution.
Each module includes quizzes at the end of each chapter and a final assessment questionnaire to validate learning and measure progress.
This training course is therefore a real investment in the security, efficiency and sustainability of banking activities.
Compulsory modules
(annual regulatory training)
These modules meet the requirements set by the BCEAO, the UEMOA Banking Commission, or local legislation (LCB-FT, data protection, etc.).
50 min
Know Your Customer (KYC)
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KYC objectives and regulatory framework
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Basic principles: identification, verification, risk assessment
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Customer categories and levels of vigilance
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Politically Exposed Persons (PEPs) and beneficial owners
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KYC implementation: when and how to apply it
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Role of advisers in the system
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Best practices and ongoing monitoring
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Risks and consequences of inadequate KYC
30 min
Anti-money laundering/TF/FP
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Definition and mechanisms of money laundering, terrorist financing and the proliferation of weapons of mass destruction
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Regulatory obligations of banking institutions with regard to AML/TF/FP
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The role of KYC (know your customer) and ongoing vigilance
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Internal suspicious transaction reports (STRs) and suspicious transaction reports (STRs)
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Functioning and role of CENTIF in Côte d'Ivoire
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Red flags related to transactions, customer behaviour and risk areas
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The importance of data archiving to ensure traceability
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Best professional practices to prevent risks and respond effectively
50 min
Financial sanctions and embargoes
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Regulatory framework: UN, EU, OFAC, and Ivorian regulations
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Actors involved: States, individuals, entities, banks
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Types of sanctions: targeted, embargoes, asset freezes
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Applicability: concepts of connection, extraterritoriality (US Nexus)
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Role of financial institutions: detection, blocking, reporting
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Filtering and screening: tools, lists, alert handling
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Circumvention: common methods, warning signs
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Risks involved: legal, financial and reputational
50 min
Protection of personal data
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BCEAO, UEMOA and ARTCI regulatory framework
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Fundamental principles of data protection
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Bank obligations and role of the Data Protection Officer
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Technical and organisational security measures
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Rights of data subjects
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Good practices in everyday life
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Incident management and expected responses
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Case studies and interactive quizzes
50 min
Banking secrecy
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Definition and scope of banking secrecy
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Legal and regulatory framework
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Information covered
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Persons subject to the obligation
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Lifting of secrecy: conditions and exceptions
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Best practices to adopt
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Common errors and risky situations
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Penalties for breaches
Modules to strengthen the culture of compliance
and risk management
Ces modules viennent compléter la démarche conformité et contribuent à une culture interne plus solide face aux risques.
40 min
Risk management
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Understanding the challenges of banking intermediation
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Identifying the main types of risk (credit, market, liquidity, operational)
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Mastering the stages of the risk management cycle
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Understanding internal prevention and control mechanisms
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Understanding the role of operational entities in risk management
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Applying incident reporting principles using the ERM tool
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Using appropriate mitigation techniques (KYC, insurance, guarantees, etc.)
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Strengthening the risk culture on a daily basis
50 min
Combating banking fraud
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Definition and types of fraud: internal, external, mixed, cyber fraud
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Fraudster profiles: motivations and typical behaviours
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Warning signs: weak and strong indicators to look out for
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Fraud mechanisms: typical steps and methods used
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Regulatory framework: obligations, authorities and sanctions
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Internal organisation: roles of control, audit and compliance
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Best practices: reflexes to adopt and digital hygiene
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Response and reporting: procedures, crisis management and awareness
50 min
Combating corruption and influence peddling
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Definitions of corruption and influence peddling
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Regulatory framework: national laws, BCEAO, UEMOA
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High-risk situations and warning signs to watch out for
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Obligations of banking institutions
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Individual responsibilities and expected behaviour
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Whistleblowing procedures and protection of whistleblowers
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Case studies and everyday ethical dilemmas
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Reflexes to adopt in order to act in full compliance
40 min
Protection of customer interests
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Regulatory issues relating to banking compliance in the BCEAO/UEMOA area.
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Free banking services
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Personal data protection
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Price transparency
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Regulated savings and mandatory information
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Bank loans and customer communication
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Complaint handling
50 min
New Product Committee
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Understanding the regulatory framework
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Identifying the challenges
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Discovering the role of the NPC
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Mastering the validation process
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Building a solid case
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Ensuring post-launch follow-up
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Clarifying responsibilities
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Preventing risks
Download the training presentation brochure
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Content overview
Each module offers rich and varied content: videos, audio files, role-playing exercises and interactive quizzes. The training is accessible at any time, whether you are on a computer, tablet or smartphone, for flexible and effective learning.
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